Return and Refund Policy

Refund & Cancellation Policy

Last Updated: [Insert Date]

At Cravely (Kiahinfosec OPC Private Limited), we take pride in delivering fresh, high-quality sweets to our customers. Due to the perishable nature of our products, we do not offer cancellations or refunds once an order is placed.

Refunds

A refund will only be provided if:

The product is spoiled or damaged at the time of delivery.

You receive a wrong product that does not match your order.

To request a refund, please contact us within 24 hours of delivery at:

📧 Email: Kiahinfosec@gmail.com
📞 Phone: 9650490022

Refunds will be processed to the original payment method after verification of the issue.

Important Notes

Ensure to check the product immediately upon delivery.

Claims made after 24 hours of delivery may not be eligible for a refund.

Refunds are applicable only for genuine issues as stated above.

Contact Us

For any queries or concerns regarding your order, please reach out to us:

Kiahinfosec OPC Private Limited (Cravely Brand)
📍 Registered Office: Plot No 117, Sector 69, Near IMT, Faridabad, Haryana, 121004
📧 Email: Kiahinfosec@gmail.com
📞 Phone: 9650490022